Marc Bijoux leads LOGEX’s business in the UK and Ireland, working at the intersection of healthcare finance, data, technology, and consultancy. With extensive experience supporting NHS organisations, Marc helps healthcare providers turn complex data into meaningful insights that improve decision-making. In this interview, he shares more about his role, the challenges facing the NHS, and how LOGEX is helping organisations make better use of their data.
Can you tell us about what you do at LOGEX?
I am the Country Lead for the UK and Ireland at LOGEX. My role is to oversee the delivery of our products, services, and consultancy offerings across the region.
This includes supporting NHS organisations with our portfolio of software solutions, as well as leading a highly experienced consultancy team with expertise in NHS finance, costing, and data analytics. A significant part of our work is helping organisations better understand, manage, and use their data to plan activity levels and production volumes, optimise resource utilisation, and make better-informed financial decisions that improve organisational performance.
Which projects or products are you currently focused on?
One of our key focus areas is costing. LOGEX supports NHS organisations through national cost collection processes, combining advanced costing software with managed services and consultancy expertise. Unlike traditional approaches that often rely on fragmented tools and manual processes, our platform brings costing data together in a single environment, increasing transparency, reducing effort, and making it easier to turn costing information into meaningful intelligence. We recently supported more than 50 organisations during a national cost collection cycle, helping them not only produce required outputs but also gain greater value from their costing data.
Another exciting development is the LOGEX Income. Building on our previous income monitoring capabilities, the new solution provides enhanced analytics, greater transparency, and a more intuitive user experience. It enables organisations to better understand their income streams and make more informed financial decisions.
What is the value of this work for healthcare organisations?
Healthcare organisations generate vast amounts of data, but data alone is not enough. The real challenge is transforming that information into meaningful intelligence.
At LOGEX, our goal is to make data visible, understandable, and useful. We help organisations create a single source of truth, ensuring that finance teams, operational leaders, clinicians, and executives are all working from the same information. For example, when a hospital can clearly see the relationship between activity levels, costs, and income across services, it can identify where resources are under pressure, make targeted improvements, and plan more effectively. When everyone has access to shared, trusted intelligence, it becomes much easier to improve financial and operational performance while supporting better patient care.
What is your personal contribution within this process?
A key part of my role is ensuring that our solutions align both with LOGEX's long-term vision and with the evolving needs of our customers and the NHS.
What I particularly value is staying close to our customers and products. Although I work at a leadership level, I continue to work hands-on with our solutions through managed service engagements. This direct involvement helps me understand customer challenges first-hand and bring those insights back into product development and service improvement.
Which teams and stakeholders do you work with most closely?
My role involves collaborating with a wide range of stakeholders.
Internally, I work closely with our executive leadership team, consultants, product specialists, and technology teams. Externally, I regularly engage with NHS customers, prospective customers, and healthcare leaders across the UK and Ireland.
This constant collaboration helps ensure that we understand both current and future customer needs, while also shaping our product roadmap and service offerings to deliver maximum value.
What are the main challenges in your work right now?
One of the biggest challenges facing healthcare organisations today is knowing what to do with the vast amounts of data available to them.
Many NHS organisations are inundated with information from multiple systems and sources. Identifying meaningful patterns, generating insights, and translating those insights into action can be difficult.
This is where LOGEX can make a real difference. We help organisations move beyond reporting and analysis towards practical action. By combining robust data with deep NHS expertise, we support healthcare providers in making decisions that improve both financial and operational performance. This ultimately helps them deliver care to more patients with the same resources, which is particularly valuable in a healthcare landscape marked by long waiting lists.
What do you enjoy most about working at LOGEX?
The healthcare landscape is constantly evolving, particularly in the UK. NHS structures, priorities, and requirements continue to change, which means our work is never static.
I love working in an environment that is always ready to adapt and innovate in response to changing customer and healthcare system needs. That agility is very much part of LOGEX's DNA, and it means there are always new challenges to tackle and opportunities to learn.
Equally important are the people. I have the opportunity to work with talented colleagues not only in the UK, but across Europe, including teams in the Netherlands, Germany, Sweden, Finland, and Spain. Bringing together expertise from different healthcare systems helps us continuously learn from each other and develop best-in-class solutions for our customers.
Looking ahead, what motivates you?
What motivates me most is seeing customers use data with greater confidence to make decisions that have a real impact. Whether it's helping an organisation better understand the financial sustainability of a service, plan future activity, or use scarce resources more effectively, it's rewarding to know that our work contributes to tangible outcomes across the healthcare system.
The NHS faces significant financial and operational pressures, making effective decision-making more important than ever. Helping organisations navigate those challenges with reliable intelligence is what keeps the work interesting and meaningful.
There is still enormous potential for healthcare systems to make better use of data, and being part of that transformation is both challenging and rewarding.