Wij vormen de toekomst van de gezondheidszorg

We turn data into better healthcare. With our insights, we make healthcare more affordable, and better, and we improve the patient’s and clinicians’ experience.

At Customer Support Operations, we ensure that users use our solutions successfully. The Support Operations team is the first line of contact with our customers (doctors, nurses, hospital IT and facilities staff, patients, etc.) who have questions about our solutions they are using.

As a Medior Customer Support Analyst you also have these responsibilities:

• Leveraging a basic understanding of the wide range of LOGEX products and services, to directly answer to user questions
• Probing user questions and getting full clarity on what is needed, in order to get to first time right and complete answers
• Leveraging a solid understanding of internal processes, to be able to connect or direct customer questions to the right people and to chase for timely resolution
• Establish and maintain a robust knowledge base for internal and external use
• Manage the self-service portal, user management and product configuration
• Document all client interactions in ticketing system
• Following company procedures.
• Based on customer interactions, advise service and product teams about process, services or product improvements
• Expand in depth domain knowledge and expertise of the healthcare sector to increase your impact on our customers and products
• Advise on improved support processes to improve efficiency
• Train, guide and support client on how to use our products effectively.

You will be part of a central support team within LOGEX supporting multiple products and countries. We are helping clinicians, healthcare providers, regulators, researchers, and life science companies across Europe to use our products and services to achieve their goals.

• We are looking for around 3-5 years of experience in a similar role (e.g. technical support, customer support)
• Preferably you are at the office 2/3 of the time
• Technically savvy, great interest in software
• Strong communication skills and the ability to connect with others
• Result-oriented, customer-oriented, with a structured way of working and a pragmatic ‘can-do’ mentality
• Analytical and customer-oriented work experience, preferably with a link to healthcare
• You speak and write fluently in Dutch and English

Healthcare today is more tailored and more effective than ever before. However, with these improvements, come greater costs and complexity. The burden of healthcare spending weighs heavily on economies, while the sheer number of options physicians and patients can choose from leads to uncertainty and unacceptable variations in clinical outcomes.

At LOGEX, we have one superpower: data analysis. We choose to use this superpower to help address today’s healthcare issues by turning data into better healthcare.

Besides a purpose-driven workplace, we offer you:

• An excellent compensation package (salary, holiday allowance, pension, 25 holidays, internet- and phone allowance)
• Flexible working hours and a hybrid way of working
• Access to the LOGEX academy including (technical training, language classes, personal development & management development programs, facilitated internally and externally)
• A diverse and inclusive environment with inspiring professionals committed to turning data into better healthcare

You can apply via the button below and upload your CV. For more information, or in case you have any questions, you can contact Quincy Burke via quincy.burke@logex.com or 0629042037. (Phone & WhatsApp).

Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.

We turn data into better healthcare. With our insights, we make healthcare more affordable, and better, and we improve the patient’s and clinicians’ experience.

• Improve customer service experience, create engaged customers and facilitate organic growth
• Take ownership of customers issues and follow problems through to resolution
• Keep accurate records and document customer service actions and discussions
• Control resources and utilise assets to achieve qualitative and quantitative targets
• Responding to escalated customer support issues
• Supervise support agents
• Set a clear mission and deploy strategies focused towards that mission
• Develop service procedures, policies and standards
• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
• Keep ahead of industry’s developments and apply best practices to areas of improvement.
• Adhere to and manage the approved budget
• Maintain an orderly workflow according to priorities
• Assessing support statistics and preparing detailed reports on the findings
• Manage internal communication

You will be leading a central support team within LOGEX across multiple products and countries. We are supporting clinicians, healthcare providers, regulators, researchers, and life science companies across Europe to to use our products and services to achieve their goals.

• Preferably 3-5 years of experience from a similar role (e.g. team lead in a support organisation)
• Strong communication skills and the ability to connect to others
• Result-oriented, customer-oriented, with a structured way of working and a pragmatic ‘can-do’ mentality
• You speak and write fluently in Dutch and English

Healthcare today is more tailored and more effective than ever before. However, with these improvements, come greater costs and complexity. The burden of healthcare spending weighs heavily on economies, while the sheer number of options physicians and patients can choose from leads to uncertainty and unacceptable variations in clinical outcomes.

At LOGEX, we have one superpower: data analysis. We choose to use this superpower to help address today’s healthcare issues by turning data into better healthcare.

Besides a purpose-driven workplace, we offer you:

• An excellent compensation package (salary, holiday allowance, pension, 25 holidays, internet- and phone allowance)
• Flexible working hours and a hybrid way of working
• Access to the LOGEX academy including (technical training, language classes, personal development & management development programs, facilitated internally and externally)
• A diverse and inclusive environment with inspiring professionals committed to turning data into better healthcare

You can apply via the button below and upload your CV. For more information, or in case you have any questions, you can contact Quincy Burke via quincy.burke@logex.com or 0629042037. (Phone & WhatsApp).

Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.

Wij vertalen data naar betere zorg. Met onze inzichten maken we de gezondheidszorg betaalbaarder en verbeteren we de ervaring van patiënten en artsen.

Als Data Analist in het Financial Analytics Delivery & Service team draag je bij aan:

• Het leiden van de implementatie van een van de LOGEX modellen bij onze klanten.
• Het verhogen van onze service door middel van (complexe) analyses van financiële en zorginhoudelijke data.
• Een effectieve implementatie van onze oplossingen door klantaanvragen soepel af te handelen.
• Het demonstreren van onze producten aan klanten en hen helpen de resultaten te begrijpen.
• Het innoveren en stroomlijnen van onze werkprocessen, het verminderen van repetitieve taken en het verbeteren van efficiëntie.
• Het omzetten van klantfeedback in waardevolle inzichten voor product- en procesverbeteringen.

Jij zult deel uitmaken van het Financial Analytics Delivery & Service team, dat op dit moment bestaat uit 60 mensen met verschillende achtergronden op het gebied van gezondheidszorg en data-analyse. Het team is verantwoordelijk voor het implementeren en onderhouden van onze oplossingen en benchmarks die zowel de medisch specialisten als de planning- en controleteams in ziekenhuizen ondersteunen. Onze oplossingen helpen ziekenhuizen en medisch specialisten bij maandelijkse rapportage over prognoses, opstellen van een begrotingsplan, portefeuillebeslissingen, het verbeteren van patiëntenzorgpaden en andere belangrijke strategische keuzes.

We geloven dat de volgende vaardigheden en kwalificaties zullen bijdragen aan jouw succes in deze rol:

• Je hebt een sterke drive en wilt impact maken.
• Je bent een echte ‘number cruncher’ met uitstekende analytische vaardigheden.
• Je vindt het leuk om samen te werken met een klant en dingen uit te leggen aan anderen.
• Je wilt verantwoordelijkheden op je nemen binnen projecten en de persoon zijn waar anderen op kunnen rekenen.
• Je voelt je comfortabel in een informele maar professionele omgeving waar je veel vrijheid en verantwoordelijkheid hebt.
• Je bent resultaatgericht, werkt gestructureerd en hebt een pragmatische instelling.
• Bereidheid om te leren en aan te passen aan innovatieve technologieën, tools en processen.
• Een proactieve benadering om nieuwe taken op te pakken en kansen te zoeken om bij te dragen.
• Een master met een financiële, kwantitatieve, bedrijfskundige of andere beta-achtergrond.
• Je spreekt en schrijft vloeiend Nederlands en Engels.

We waarderen de bereidheid om te leren meer dan het voldoen aan alle vereisten. Dus zelfs als je het gevoel hebt dat je niet aan 100% van de criteria voldoet, moedigen we je toch aan om te overwegen te solliciteren. We kijken uit naar jouw sollicitatie.

De gezondheidszorg is tegenwoordig meer op maat gemaakt en effectiever dan ooit tevoren. Deze verbeteringen gaan echter gepaard met hogere kosten en een grotere complexiteit. De last van de uitgaven in de gezondheidszorg weegt zwaar op de economie, terwijl het grote aantal opties waaruit artsen en patiënten kunnen kiezen onzekerheid veroorzaakt en leidt tot onaanvaardbare variaties in klinische uitkomsten.

Bij LOGEX hebben we één superkracht: data-analyse. Wij kiezen ervoor deze superkracht in te zetten om de huidige problemen in de gezondheidszorg aan te pakken door gegevens te vertalen naar betere zorg.

• Naast een baan met een duidelijke missie bieden wij jou:
• Een uitstekend beloningspakket (salaris, vakantiegeld, NS Business card, telefoon- en internetvergoeding)
• 25 vakantiedagen (op fulltime basis) om nieuwe energie op te doen, met de mogelijkheid om extra vakantiedagen te kopen
• Een informele werkomgeving met gedreven collega’s
• De mogelijkheid tot hybride werken
• Een laptop en alles wat je nodig hebt om thuis een comfortabele en ergonomische werkplek in te richten
• Persoonlijke en professionele ontwikkeling via onze LOGEX Academy
• Toegang tot onze partner op het gebied van mentale gezondheid; OpenUp
• Regelmatig borrels na het werk en nog veel meer evenementen

Je kunt solliciteren via onderstaande knop en je CV uploaden. Voor meer informatie, of als je vragen hebt, kun je contact opnemen met Quincy Burke via quincy.burke@logex.com of 0629042037.

Bij LOGEX staat gelijkheid, diversiteit en inclusiviteit hoog in het vaandel, en wij geloven dat een divers personeelsbestand essentieel is voor succes. Aangezien wij streven naar een werkplek waar iedereen zich gewaardeerd en gerespecteerd voelt, ongeacht etniciteit, geslacht, seksuele geaardheid, leeftijd, religie of enig ander kenmerk, moedigen wij iedereen aan om te solliciteren.

Wij vertalen data naar betere zorg. Met onze inzichten maken we de gezondheidszorg betaalbaarder en verbeteren we de ervaring van patiënten en artsen.

Als Data Management Analyst in het Financial Analytics Delivery & Service team draag je bij aan:

• Het meewerken aan projecten, zoals vernieuwing van de data pipelines, en het bouwen van een centraal ‘Data Platform’ voor dataverwerking en datavalidatie door klanten
• Het signaleren van problemen in de data pipelines en verbeteringen doorvoeren samen met de Data product & ontwikkeling teams
• Het ondersteunen en verbeteren van de data-aanlevering door klanten, via een export en/of script vanuit hun systemen
• Het zelfstandig valideren en analyseren van de data met als doel de standaarden voor datakwaliteit te garanderen
• Ervoor zorgen dat de resultaten van de validatie op de juiste wijze aan de klanten worden gerapporteerd en data issues worden opgelost
• De gevalideerde data verwerken en doorleveren voor opname in de LOGEX tools (zoals het Forecast- en Capaciteitsmodel)
• Het onderhouden van centrale en klantspecifieke data-definities en standaarden
• Het ondersteunen van de nodige ‘data governance’ initiatieven, zoals het monitoren van de performance van onze dataprocessen op de servers, en support bij data audits.

Jij zal deel uitmaken van het Financial Analytics Delivery & Service team, dat op dit moment bestaat uit 60 mensen met verschillende achtergronden op het gebied van gezondheidszorg en data-analyse. Het team is verantwoordelijk voor het implementeren en onderhouden van onze oplossingen en benchmarks die zowel de medische specialisten als de planning- en controleteams in ziekenhuizen ondersteunen. Onze oplossingen helpen ziekenhuizen en medische specialisten bij maandelijkse rapportage over prognoses, het aanpakken van capaciteitsvragen, portefeuillebeslissingen, het verbeteren van patiëntenzorgpaden en andere belangrijke strategische keuzes.

We geloven dat de volgende vaardigheden en kwalificaties zullen bijdragen aan jouw succes in deze rol:

• Je bent enthousiast over geavanceerde data-analyse en het oplossen van ‘big data’ problemen in de gezondheidszorg.
• Je wordt enthousiast van ontwikkelingen op data en technologie gebied en het toepassen daarvan binnen je eigen werk.
• Je hebt ervaring met programmeren, ervaring specifiek met SQL en Python/Pyspark is een pre maar zeker geen vereiste
• Je hebt een sterke drive en wilt impact maken.
• Je bent een echte ‘number cruncher’ met uitstekende analytische vaardigheden en hebt oog voor de volledigheid en kwaliteit van data.
• Je wilt verantwoordelijkheden op je nemen binnen projecten en de persoon zijn waar anderen op kunnen rekenen.
• Je voelt je comfortabel in een informele maar professionele omgeving waar je veel vrijheid en verantwoordelijkheid hebt.
• Je bent resultaatgericht, werkt gestructureerd en hebt een pragmatische instelling.
• Bereidheid om te leren en aan te passen aan innovatieve technologieën, tools en processen.
• Een proactieve benadering om nieuwe taken op te pakken en kansen te zoeken om bij te dragen.
• Een masterdiploma met een kwantitatieve, financiële, technische of andere beta-achtergrond.
• Je spreekt en schrijft vloeiend Nederlands en Engels.

We waarderen de bereidheid om te leren meer dan het voldoen aan alle vereisten. Dus zelfs als je het gevoel hebt dat je niet aan 100% van de criteria voldoet, moedigen we je toch aan om te overwegen te solliciteren. We kijken uit naar jouw sollicitatie.

De gezondheidszorg is tegenwoordig meer op maat gemaakt en effectiever dan ooit tevoren. Deze verbeteringen gaan echter gepaard met hogere kosten en een grotere complexiteit. De last van de uitgaven in de gezondheidszorg weegt zwaar op de economie, terwijl het grote aantal opties waaruit artsen en patiënten kunnen kiezen onzekerheid veroorzaakt en leidt tot onaanvaardbare variaties in klinische uitkomsten.

Bij LOGEX hebben we één superkracht: data-analyse. Wij kiezen ervoor deze superkracht in te zetten om de huidige problemen in de gezondheidszorg aan te pakken door gegevens te vertalen naar betere zorg.

Naast een baan met een duidelijke missie bieden wij jou:

• Een uitstekend beloningspakket (salaris, vakantiegeld, NS Business card, telefoon- en internetvergoeding)
• 25 vakantiedagen (op fulltime basis) om nieuwe energie op te doen, met de mogelijkheid om extra vakantiedagen te kopen
• Een informele werkomgeving met gedreven collega’s
• De mogelijkheid tot hybride werken
• Een laptop en alles wat je nodig hebt om thuis een comfortabele en ergonomische werkplek in te richten
• Persoonlijke en professionele ontwikkeling via onze LOGEX Academy
• Toegang tot onze partner op het gebied van mentale gezondheid; OpenUp
• Regelmatig borrels na het werk en nog veel meer evenementen

Je kunt solliciteren via onderstaande knop en je CV uploaden. Voor meer informatie, of als je vragen hebt, kun je contact opnemen met Quincy Burke via quincy.burke@logex.com of 0629042037.

Bij LOGEX staat gelijkheid, diversiteit en inclusiviteit hoog in het vaandel, en wij geloven dat een divers personeelsbestand essentieel is voor succes. Aangezien wij streven naar een werkplek waar iedereen zich gewaardeerd en gerespecteerd voelt, ongeacht etniciteit, geslacht, seksuele geaardheid, leeftijd, religie of enig ander kenmerk, moedigen wij iedereen aan om te solliciteren.

At LOGEX, we support healthcare stakeholders with advanced analytical software, and turn data into better healthcare. With our insights, we make healthcare more affordable and better, and we improve the patient’s and clinicians’ experience.
To make confident healthcare decisions, hospitals and doctors need insights they can rely on, based on data that are reliable and secure. Which means that at LOGEX, trust and privacy are at the heart of everything we do.

As Financial Controller – Germany you will:

• Perform the financial administration of our German subsidiary.
• Own all aspects of the monthly closing and reporting.
• Support the German sales team with Finance related matters.
• Assist the Group Finance team with system improvements.
• Integrate a newly acquired business into the existing German subsidiary.
• Support the German country leads with corporate compliance related matters.
• Support the local tax advisor with monthly VAT submissions and yearly CIT and statutory compliance.
• In this role you will work closely together with: the Group Finance team based in Amsterdam; the German Sales Director, the German Head of Services; other German support team members and you will be the first point of contact for external parties: bank, suppliers, payroll provider, tax advisor.

You will be part of the Group Finance team. At the Finance team we have the mission to help enable the LOGEX business groups to fulfil the mission of LOGEX by making better data-informed decisions based on accurate, complete and timely financial information. The Finance team is responsible for financial reporting, financial controlling, planning and analysis. This role is for a Financial Controller that has several years of experience in a similar role that is looking for an independent role as Financial Controller of our rapidly growing German subsidiary. You will play a vital role in supporting the local operational team and the LOGEX Group Finance Team. You will report to the Head of Financial Controlling at Group level.

• BSc degree in Finance
• Structured way of working with an eye for details
• Team player who acts on their own initiative and is comfortable taking on responsibility
• Strong communication skills in German and English
• Available for 32 – 40 hours per week
• Desire to be part of a fast-moving, growing business that provides solutions to important healthcare challenges, where one has the opportunity to contribute to the financial processes

Healthcare today is more tailored and more effective than ever before. However, with these improvements, come greater costs and complexity. The burden of healthcare spending weighs heavily on economies, while the sheer number of options physicians and patients can choose from leads to uncertainty and unacceptable variations in clinical outcomes.

Besides a purpose-driven workplace, we offer you:

• An excellent remuneration package (base pay, holiday allowance, pension, Deutschlandticket)
• 30 holidays (on a full-time basis) to recharge your batteries, with the possibility to buy extra holidays
• An informal and international work environment with driven colleagues
• Hybrid way of working
• Laptop and home office supplies to create a comfortable and healthy work environment
• Personal and professional development via our LOGEX Academy
• Access to our mental well-being partner; OpenUp
• After-work drinks and many more events will be hosted

You can apply via the button below and upload your CV. For more information, or in case you have any questions, you can contact Rabih Kattouaa via rabih.kattouaa@logex.com and +31 6 84040844 (Phone and WhatsApp).

Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.

At LOGEX, we support healthcare stakeholders with advanced analytical software, and turn data into better healthcare. With our insights, we make healthcare more affordable and better, and we improve the patient’s and clinicians’ experience.
To make confident healthcare decisions, hospitals and doctors need insights they can rely on, based on data that are reliable and secure. Which means that at LOGEX, trust and privacy are at the heart of everything we do.

As PF&A Analyst you will:

• Take ownership of the numbers: understand drivers behind revenue and cost fluctuations.
• Take ownership of newly implemented BI tools.
• Own the data across systems.
• Communicate and discuss with key stakeholders, such as functional and country leadership, with regards to profitability, cash flow, and the state of financial processes.
• Desire to be part of a fast-moving, growing business where one has the opportunity to significantly improve current financial processes.
• Prepare and report the monthly management reporting, cash flow and operating metrics versus budget.
• Prepare and analyze (cash flow) forecasts.
• Identify opportunities, threats and / or developments that require coordination and based on this point out and advise others.

International and dynamic finance team that is eager to learn.

• 2-5 years of experience in a similar role.
• SQL experience is a pre.
• Experience with BI (Tableau) is preferred.
• Fluent communication in local language and English.
• Structured way of working, proactive mindset.

Healthcare today is more tailored and more effective than ever before. However, with these improvements, come greater costs and complexity. The burden of healthcare spending weighs heavily on economies, while the sheer number of options physicians and patients can choose from leads to uncertainty and unacceptable variations in clinical outcomes.

Besides a purpose-driven workplace, we offer you:

• An excellent remuneration package (base pay, holiday allowance, pension, NS Business card, internet- and phone allowance)
• 25 holidays (on a full-time basis) to recharge your batteries, with the possibility to buy extra holidays
• An informal and international work environment with driven colleagues
• Hybrid way of working
• Laptop and home office supplies to create a comfortable and healthy work environment
• Personal and professional development via our LOGEX Academy
• Access to our mental well-being partner; OpenUp
• After-work drinks and many more events will be hosted

You can apply via the button below and upload your CV. For more information, or in case you have any questions, you can contact Rabih Kattouaa via rabih.kattouaa@logex.com and +31 6 84040844 (Phone and WhatsApp).

Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.

Wij vertalen data naar betere zorg. Met onze inzichten maken we de gezondheidszorg betaalbaarder en verbeteren we de ervaring van patiënten en artsen.

• Het opzetten en uitvoeren van analyses om onze producten te verbeteren en klantvragen te beantwoorden.
• Het maandelijkse proces coördineren waarop tot nieuwe data-inzichten komen
• Het coördineren en beantwoorden van vragen van klanten en afspraken met klanten
• Afstemmen van de processen van het team met interne stakeholders zoals data management, customer success en het commerciele team
• Het identificeren van mogelijkheden tot verbeteringen in de processen waar je verantwoordelijk voor bent en het leiden van de projecten om deze verbeteringen te implementeren
• Het managementteam voorzien van informatie om data gedreven beslissingen te maken over teamprocessen en strategie (KPI tracking).

Jij zal deel uitmaken van het Financial Analytics Delivery & Service team, dat op dit moment bestaat uit 60 mensen met verschillende achtergronden op het gebied van gezondheidszorg en data-analyse. Het team is verantwoordelijk voor het implementeren en onderhouden van onze oplossingen en benchmarks die zowel de medische specialisten als de planning- en controleteams in ziekenhuizen ondersteunen. Onze oplossingen helpen ziekenhuizen en medische specialisten bij maandelijkse rapportage over prognoses, het aanpakken van capaciteitsvragen, portefeuillebeslissingen, het verbeteren van patiëntenzorgpaden en andere belangrijke strategische keuzes.

We geloven dat de volgende vaardigheden en kwalificaties zullen bijdragen aan jouw succes in deze rol:

• Je beschikt over minstens 2-3 jaar relevante werkervaring, bij voorkeur in een soortgelijke rol of binnen de technologie- of gezondheidszorgsector.
• Je vindt het leuk om data-analyse te doen.
• Je ondersteunt graag klanten om op de optimale inzichten uit onze producten te halen.
• Je bent sociaal, zeer georganiseerd en kan goed planningen maken.
• Je bent in staat om projecten te leiden, met een sterke focus op resultaten en probleemoplossing.
• Je bent in staat om effectief te communiceren met diverse teamleden en interne stakeholders.
• Je spreekt en schrijft vloeiend Nederlands en Engels

We waarderen de bereidheid om te leren meer dan het voldoen aan alle vereisten. Dus zelfs als je het gevoel hebt dat je niet aan 100% van de criteria voldoet, moedigen we je toch aan om te overwegen te solliciteren. We kijken uit naar jouw sollicitatie.

De gezondheidszorg is tegenwoordig meer op maat gemaakt en effectiever dan ooit tevoren. Deze verbeteringen gaan echter gepaard met hogere kosten en een grotere complexiteit. De last van de uitgaven in de gezondheidszorg weegt zwaar op de economie, terwijl het grote aantal opties waaruit artsen en patiënten kunnen kiezen onzekerheid veroorzaakt en leidt tot onaanvaardbare variaties in klinische uitkomsten.

Bij LOGEX hebben we één superkracht: data-analyse. Wij kiezen ervoor deze superkracht in te zetten om de huidige problemen in de gezondheidszorg aan te pakken door gegevens te vertalen naar betere zorg.

• Naast een baan met een duidelijke missie bieden wij jou:
• Een uitstekend beloningspakket (salaris, vakantiegeld, NS Business card, telefoon- en internetvergoeding)
• 25 vakantiedagen (op fulltime basis) om nieuwe energie op te doen, met de mogelijkheid om extra vakantiedagen te kopen
• Een informele werkomgeving met gedreven collega’s
• De mogelijkheid tot hybride werken
• Een laptop en alles wat je nodig hebt om thuis een comfortabele en ergonomische werkplek in te richten
• Persoonlijke en professionele ontwikkeling via onze LOGEX Academy
• Toegang tot onze partner op het gebied van mentale gezondheid; OpenUp
• Regelmatig borrels na het werk en nog veel meer evenementen

Je kunt solliciteren via onderstaande knop en je CV uploaden. Voor meer informatie, of als je vragen hebt, kun je contact opnemen met Quincy Burke via quincy.burke@logex.com of 0629042037.

Bij LOGEX staat gelijkheid, diversiteit en inclusiviteit hoog in het vaandel, en wij geloven dat een divers personeelsbestand essentieel is voor succes. Aangezien wij streven naar een werkplek waar iedereen zich gewaardeerd en gerespecteerd voelt, ongeacht etniciteit, geslacht, seksuele geaardheid, leeftijd, religie of enig ander kenmerk, moedigen wij iedereen aan om te solliciteren.

At LOGEX, we support healthcare stakeholders with advanced analytical software, and turn data into better healthcare. With our insights, we make healthcare more affordable and better, and we improve the patient’s and clinicians’ experience.
To make confident healthcare decisions, hospitals and doctors need insights they can rely on, based on data that are reliable and secure. Which means that at LOGEX, trust and privacy are at the heart of everything we do.

• Develop and implement performance review frameworks and processes to drive employee engagement, development, and performance excellence.
• Partner with senior leadership to identify, develop, and retain top talent through effective talent management strategies, including succession planning and leadership development programs.
• Drive the design and implementation of competitive compensation and benefits programs to attract and retain top talent while ensuring compliance with local regulations and industry standards, of which leading an international benefits program will be one of your primary projects.
• Lead initiatives to enhance the company’s employer brand and employee value proposition, ensuring alignment with organisational goals and values.
• Guide your team, to ensure the remuneration guidelines are executed timely and correctly, including the annual salary increase cycle and promotion cycle.
• Provide strategic guidance and support to business leaders on HR matters, including organisational design, workforce planning, and change management initiatives.
• Automate and improve processes continuously. Be an active partner in further shaping and embedding our international company culture.

A diverse team, consisting of an HR operations team, an HR advisory/L&D team, a recruitment team, a C&B specialist and an HR Happiness officer. The current team is located in Amsterdam and Brno (CZ).

You have:

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 7 years of experience in HR roles, with a focus on performance management, talent management, and compensation & benefits.
• Proven track record of designing and implementing successful performance review processes and talent management initiatives in a fast-paced, international environment.
• Strong analytical skills and ability to translate data into actionable insights to drive business results.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organisation.
• Strategic thinker with a proactive and solution-oriented approach to HR challenges.
• Experience in change management together with enthusiasm for a dynamic and ambitious change environment.
• Experience working in the SaaS industry or Healthcare sector is preferred.
• Fluency in English; knowledge of Dutch or other languages is a plus.

Healthcare today is more tailored and more effective than ever before. However, with these improvements, come greater costs and complexity. The burden of healthcare spending weighs heavily on economies, while the sheer number of options physicians and patients can choose from leads to uncertainty and unacceptable variations in clinical outcomes.
Besides a purpose-driven workplace, we offer you (in case of a LOGEX contract):

• An excellent remuneration package (base pay, holiday allowance, pension, NS Business card, internet- and phone allowance)
• 25 holidays (on a full-time basis) to recharge your batteries, with the possibility to buy extra holidays
• An informal and international work environment with driven colleagues
• Hybrid way of working
• Laptop and home office supplies to create a comfortable and healthy work environment
• Personal and professional development via our LOGEX Academy
• Access to our mental well-being partner; OpenUp
• After-work drinks and many more events will be hosted

You can apply via the button below and upload your CV. For more information, or in case you have any questions, you can contact Rabih Kattouaa via rabih.kattouaa@logex.com and +31 6 84040844 (Phone and WhatsApp).

Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.

At LOGEX, we support healthcare stakeholders with advanced analytical software, and turn data into better healthcare. With our insights, we make healthcare more affordable and better, and we improve the patient’s and clinicians’ experience.
To make confident healthcare decisions, hospitals and doctors need insights they can rely on, based on data that are reliable and secure. Which means that at LOGEX, trust and privacy are at the heart of everything we do.

As Information Security Officer, you will be enabling our organisation to meet strategic, regulatory, commercial and ethical security needs. You will be overseeing and executing activities in order to maintain – and where needed, expand – our compliance portfolio, which includes certifications such as ISO 27001, NEN 7510, and UK Cyber Essentials. Such activities include:

• Implementing and maintaining the LOGEX Information Security Management System (ISMS).
• Monitoring risks and compliance to security requirements.
• Preparing and supporting/leading external and internal audits.
• Monitoring and reporting on the company’s security performance.
• Being responsible for incident response activities.
• Contributing to creating security and privacy awareness throughout our organization.

You will work closely with our existing Information Security Officer and Security Team Lead, the latter to whom you will report.

You will be part of the Security Team consisting of another Information Security Officer and the Security Team Lead. We have defined a Security Strategy that outlines the direction in which our products and company will develop from a security point of view over the coming years. Security compliance is a key pillar of our organisation, as complying with the relevant regulations and certification requirements helps us earn our customers’ trust. Next to that, we are always on the lookout for ways to further reduce risk to our organisation, as “prevention is better than cure”. The Security Team is at the center of driving the security-related initiatives that spin out of that strategy.

• At least 4 years of professional experience within the field of Information Security and working with Information Security Management Systems (ISMS).
• A Masters degree in Business Administration/Management or Science.
• Familiarity with key information security standards such NIST CSF, ISO 27001 and/or NEN 7510.
• Additional qualification(s) such as CISSP, CISM or CISA are a plus.
• Meticulous style of working and ability to connect well with others.
• Strong and proven project management skills.
• Strong communication skills in English, both verbally and in writing, Dutch is a big plus.

Healthcare today is more tailored and more effective than ever before. However, with these improvements, come greater costs and complexity. The burden of healthcare spending weighs heavily on economies, while the sheer number of options physicians and patients can choose from leads to uncertainty and unacceptable variations in clinical outcomes.

Besides a purpose-driven workplace, we offer you:

• An excellent remuneration package (base pay, holiday allowance, pension, NS Business card, internet- and phone allowance)
• 25 holidays (on a full-time basis) to recharge your batteries, with the possibility to buy extra holidays
• An informal and international work environment with driven colleagues
• Hybrid way of working
• Laptop and home office supplies to create a comfortable and healthy work environment
• Personal and professional development via our LOGEX Academy
• Access to our mental well-being partner; OpenUp
• After-work drinks and many more events will be hosted

You can apply via the button below and upload your CV. For more information, or in case you have any questions, you can contact Rabih Kattouaa via rabih.kattouaa@logex.com and +31 6 84040844 (Phone and WhatsApp).

Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.

We turn data into better healthcare. With our insights, we make healthcare more affordable, and better, and we improve the patient’s and clinicians’ experience.

At Customer Support Operations, we ensure that users use our solutions successfully. The Support Operations team is the first line of contact with our customers (doctors, nurses, hospital IT and facilities staff, patients, etc.) who have questions about our solutions they are using.

As a Junior Customer Support Analyst you also have these responsibilities:

• Leveraging a basic understanding of the wide range of LOGEX products and services, to directly answer to user questions
• Probing user questions and getting full clarity on what is needed, in order to get to first time right and complete answers
• Leveraging a solid understanding of internal processes, to be able to connect or direct customer questions to the right people and to chase for timely resolution
• Establish and maintain a robust knowledge base for internal and external use
• Manage the self-service portal, user management and product configuration
• Troubleshoot issues using internal tooling’s
• Investigate and diagnose technical problems
• Recognizing recurring user questions/experiences, and communicating these to team lead and/or product teams
• Document all client interactions in ticketing system
• Following company procedures.

You will be part of a central support team within LOGEX supporting multiple products and countries. We are helping clinicians, healthcare providers, regulators, researchers, and life science companies across Europe to use our products and services to achieve their goals.

• We are looking for around 3-5 years of experience in a similar role (e.g. technical support, customer support)
• Preferably you are at the office 2/3 of the time
• Technically savvy, great interest in software
• Strong communication skills and the ability to connect with others
• Result-oriented, customer-oriented, with a structured way of working and a pragmatic ‘can-do’ mentality
• Analytical and customer-oriented work experience, preferably with a link to healthcare
• You speak and write fluently in Dutch and English

Healthcare today is more tailored and more effective than ever before. However, with these improvements, come greater costs and complexity. The burden of healthcare spending weighs heavily on economies, while the sheer number of options physicians and patients can choose from leads to uncertainty and unacceptable variations in clinical outcomes.

At LOGEX, we have one superpower: data analysis. We choose to use this superpower to help address today’s healthcare issues by turning data into better healthcare.

Besides a purpose-driven workplace, we offer you:

• An excellent compensation package (salary, holiday allowance, pension, 25 holidays, internet- and phone allowance)
• Flexible working hours and a hybrid way of working
• Access to the LOGEX academy including (technical training, language classes, personal development & management development programs, facilitated internally and externally)
• A diverse and inclusive environment with inspiring professionals committed to turning data into better healthcare

You can apply via the button below and upload your CV. For more information, or in case you have any questions, you can contact Quincy Burke via quincy.burke@logex.com or 0629042037. (Phone & WhatsApp).

Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.

Wij vertalen data naar betere zorg. Met onze inzichten maken we de gezondheidszorg betaalbaarder en verbeteren we de ervaring van patiënten en artsen.

Als Junior Data Analist in ons dynamische Real World Data Analytics team, krijg je de kans om een cruciale rol te spelen in projecten voor onze Life Science klanten (farma). Ons team is dé expert in het ontrafelen van diepgaande inzichten over het gebruik en effect van (dure) medicijnen. Met de verwachte toename van medicijngebruik en nieuwe medicijnen door vergrijzing – en de daarmee gepaard gaande hogere kosten – is jouw rol belangrijker dan ooit! We hebben jou nodig om een kristalhelder beeld te geven van het exacte effect van deze medicijnen. Dankzij de data en dashboards die ons Real World Data team levert, kunnen we dit realiseren. Ben jij die gedreven Junior Data Analist met passie voor data-analyse en ‘big data’ in de gezondheidszorg? Wil jij een impact maken op onze zorg? Mooi! Jouw bijdrage aan ons team zal zich richten op het leveren van onze producten en analyses aan onze klanten. Je gaat bijvoorbeeld prestaties benchmarken tussen verschillende medicijnen en ziekenhuizen, werken aan continue verbetering van ons product, én je zorgt voor optimale datalevering. Data-extractie en datavalidatie zijn ook belangrijke aspecten van jouw verantwoordelijkheden.

Samengevat; als lid van het team is het jouw rol om ziekenhuisapothekers en artsen te voorzien van financiële en operationele inzichten die hen helpen bij het maken van optimale zorgkeuzes voor hun ziekenhuis. Het analyseren van “patiëntenroutes” vanuit medisch/klinisch perspectief, met als doel effectieve zorg te leveren, of het begrijpen van het effect van medicijnen in de klinische praktijk, is een relevant voorbeeld van wat je gaat doen.

Je zal deel zijn van het analytics team; een gemotiveerd, resultaat gericht, en analytisch sterk team met een drive om de gezondheidszorg te verbeteren. Het team is relatief jong (gemiddelde leeftijd 28 jaar), bestaande uit 10 mensen met een (medisch)-technische achtergrond. Binnen het team zijn veel specifieke expertises vertegenwoordigd. Dit zorgt voor zowel een diepe als brede kennisbasis binnen het team, waardoor je kan focussen, de uitdaging behoudt, maar ook van elkaar kan leren en elkaar kan ondersteunen. We werken met het team semi-agile in sprints met ruimte voor ad-hoc werkzaamheden.

Wij zijn ervan overtuigd dat de volgende vaardigheden en kwalificaties zullen bijdragen aan jouw succes in deze functie:

• Een Masterdiploma met een kwantitatieve, bèta-, onderzoeks- of (medisch)technische achtergrond
• Ervaring met coderen in minimaal één programmeertaal (R, Python, SQL)
• Vloeiend in zowel Nederlands als Engels

Eigenschappen die we waarderen:

• Passie voor coderen en data-analyse om problemen in de gezondheidszorg op te lossen
• Snel kunnen leren en gedreven zijn om jezelf te blijven ontwikkelen
• Uitstekende analytische vaardigheden als echte ‘number cruncher’
• Comfortabel in een informele en professionele omgeving met veel vrijheid en verantwoordelijkheid
• Teamspeler die graag samenwerkt met interne en externe belanghebbenden, waaronder artsen en farmaceuten
• Resultaatgericht, gestructureerd en pragmatisch ingesteld

Wij vinden leergierigheid belangrijker dan het voldoen aan alle eisen. Dus zelfs als je denkt dat je niet aan 100% van de criteria voldoet, nodigen we je toch uit om te solliciteren. We kijken uit naar je reactie!

De gezondheidszorg is tegenwoordig meer op maat gemaakt en effectiever dan ooit tevoren. Deze verbeteringen gaan echter gepaard met hogere kosten en een grotere complexiteit. De last van de gezondheidszorguitgaven weegt zwaar op de economie, terwijl het grote aantal opties waaruit artsen en patiënten kunnen kiezen onzekerheid veroorzaakt en leidt tot onaanvaardbare variaties in klinische uitkomsten.

Bij LOGEX hebben we één superkracht: data-analyse. Wij kiezen ervoor deze superkracht in te zetten om de huidige problemen in de gezondheidszorg aan te pakken door gegevens te vertalen naar betere zorg.
Naast een baan met een duidelijke missie bieden wij jou:

• Een uitstekend beloningspakket (salaris, vakantiegeld, NS Business card, telefoon- en internetvergoeding)
• 25 vakantiedagen (op fulltime basis) om nieuwe energie op te doen, met de mogelijkheid om extra vakantiedagen te kopen
• Een informele werkomgeving met gedreven collega’s
• De mogelijkheid tot hybride werken
• Een laptop en alles wat je nodig hebt om thuis een comfortabele en ergonomische werkplek in te richten
• Persoonlijke en professionele ontwikkeling via onze LOGEX Academy
• Toegang tot onze mentaal welzijn partner; OpenUp
• Regelmatig borrels na het werk en nog veel meer evenementen

Je kunt solliciteren via onderstaande knop en je CV uploaden. Voor meer informatie, of als je vragen hebt, kun je contact opnemen met Quincy Burke via quincy.burke@logex.com of 0629042037.

Bij LOGEX staat gelijkheid, diversiteit en inclusie hoog in het vaandel, en wij geloven dat een divers personeelsbestand essentieel is voor succes. Aangezien wij streven naar een werkplek waar iedereen zich gewaardeerd en gerespecteerd voelt, ongeacht etniciteit, geslacht, seksuele geaardheid, leeftijd, religie of enig ander kenmerk, moedigen wij iedereen aan om te solliciteren.

We turn data into better healthcare. With our insights, we make healthcare more affordable, and better, and we improve the patient’s and clinicians’ experience.

Giving insight into clinical data has great potential to improve healthcare. There are still relevant variations between hospitals regarding treatment, cost and patient outcomes that can be uncovered, and knowing where the variations lie supports effective improvements. As a data Engineer in the clinical outcomes business unit, you will be contributing to providing those insights that help hospitals, medical professionals and registry owners improve.

As a Data Engineer within the Clinical Outcomes business unit, you will be responsible for the execution of data requests on behalf of our clients. This includes:

• Operate and manage our data distribution pipeline to schedule and deliver data to internal and external clients.
• 50% of your work will consist of creating test datasets, configuring recurring exports and changes in recurring exports, and delivering standard data distribution requests. To operate the data distribution pipeline, you will (learn to) work with various different technologies and data engineering solutions (PostgresQL, Pentaho, Bash, Git, Kubernetes, Docker, Unix, shell scripts), as well as writing R-code.
• 50% of your work will consist of custom data distribution requests. On top of the requirements needed for the former, this consists of a deeper understanding of the datasources, data pipeline and writing more advanced R-code.
• Collaborate closely with the development team of our data distribution pipeline.
• Collaborate with product owners, architects, and other data engineers on related projects and support them with data-related technical issues.
• Proactively propose enhancements and new features for our data distribution pipeline.

After a period of time your responsibilities will broaden based on your skills and preferences. This is expected to include contributing to various data driven analytics requests and projects, for instance analyzing data and writing or reviewing code to answer questions from- or create products for hospitals, medical professionals, pharmaceutical companies or clinical registries.

You will be part of the Analytics team: a team of motivated, results driven and analytically strong people, who have a drive to use their data engineering and analytics skills to improve healthcare. Every team member has a broad skill base as well as their own unique expertise, knowledge and responsibilities. This helps us focus, keeps us challenged, but also gives us the opportunity to continuously grow and learn from each other.

The Analytics team is part of the Real World Data division, that includes all teams that work on getting our data, insights and products from A (data delivery) to Z (Reports and dashboards for hospitals, medical professionals and clinical registries).

• You will join the company with 1-2 years of experience as a data-engineer, data scientist or data analyst
• You have a proven track-record in programming and coding in R and SQL
• You have experience with bash/shell scripting
• You have a master’s degree preferably in a quantitative or information technology discipline or a similar field.
• You are fluent in Dutch; a good understanding of English is a pre.
• You are excited to use data analytics and engineering to help solve problems in healthcare
• You are a quick learner and are driven to keep learning and developing
• You are comfortable in an informal professional environment where you get a lot of freedom and responsibilities
• You are a “team player”

Preferably you have

• Experience using GIT
• Experience working with Python 
• Experience with bitbucket and bitbucket pipelines
• Experience within the healthcare analytics domain
• Experience with Pentaho or other Java based technologies (big plus)
• A basic understanding of automated data engineering solutions in a cloud-computing context (Docker, Kubernetes, Helm, Argo), and a willingness to contribute and learn

We value eagerness to learn over meeting all requirements. So even if you don’t feel like you meet 100% of the criteria, we’d still encourage you to reconsider and apply. We look forward to your application.

Healthcare today is more tailored and more effective than ever before. However, with these improvements, come greater costs and complexity. The burden of healthcare spending weighs heavily on economies, while the sheer number of options physicians and patients can choose from leads to uncertainty and unacceptable variations in clinical outcomes.

At LOGEX, we have one superpower: data analysis. We choose to use this superpower to help address today’s healthcare issues by turning data into better healthcare.

Besides a purpose-driven workplace, we offer you:

• An excellent compensation package (salary, holiday allowance, pension, 25 holidays, internet- and phone allowance)
• Flexible working hours and a hybrid way of working
• Access to the LOGEX academy including (technical training, language classes, personal development & management development programs, facilitated internally and externally)
• A diverse and inclusive environment with inspiring professionals committed to turning data into better healthcare

You can apply via the button below and upload your CV. For more information, or in case you have any questions, you can contact Quincy Burke via quincy.burke@logex.com or 0629042037. (Phone & WhatsApp).

Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.

We turn data into better healthcare. With our insights, we make healthcare more affordable, and better, and we improve the patient’s and clinicians’ experience.

We are looking for a Junior Project Manager, who is eager to manage several different projects with the aim to improve healthcare. As a Junior Project Manager, you will set up the project, make a clear plan with deliverables and timelines, and coordinate the execution of the projects by involving and activating several teams and internal and/or external stakeholders.

Project examples:

1. Setting up new clinical registries or adding new insights to our clinical registries in close collaboration with clinical boards of medical professionals,
2. Projects to improve our services e.g. by adding new features, analytics or ways of delivering the data
3. Advising our client counterpart on the status and future needs of their registry.

Our clients are medical professionals – most of the time MD’s. They very well know what they need to analyze in order to improve health care, but not how. The Junior Project Manager thinks along to scope projects according to the needs of the clients. You will be part of a young and ambitious team of (senior) project managers, and working closely with senior project managers, analysts, product owners and developers. They all share the mission of helping hospitals to improve the healthcare delivered to their patients, by creating analytical models that offer actionable insights.

At our Real World Data Business Unit we turn data into better healthcare by using real world data create valuable insights for healthcare professionals. We collect, process, and analyze patient-level medical data, to provide our users access to reliable insights. Within this business unit, the Services team makes sure the commitments made to our clients are delivered. Our services and products help hospitals to improve their quality of care, by providing data driven insights in their patient and clinical outcomes and costs of care delivered. Our team consists of purpose driven highly motivated analytical people committed to make a difference in improving healthcare. Almost half of the team members are medical doctors, and several have engineering and science backgrounds.

The potential for improvement in health care value is enormous, given the large variations that exist among providers in treatment decisions, cost of care, and patient outcomes. At the same time, hospitals face increasing pressure to contain costs. To improve the healthcare delivered while keeping costs in check, hospitals need to have:

1. A clear picture of their own health outcomes and costs
2. The ability to compare that to best practices in order to improve.

The Data Platform and Impact Programs we offer, provide a solution for this. We are looking for a Junior Project Manger, who is as passionate as we are to improve healthcare quality.

• You have a Bachelor’s/Master’s degree, ideally within the medical or Life Sciences space, e.g. (technical) Medicine, Biomedical Sciences, Pharmacy, MPA) or a Msc degree from a technical university with clear affinity with healthcare;
• You have 0-2 years of relevant working experience: e.g. (healthcare) project management, change, management or strategy consulting, worked as a Medical Doctor while having project management experience on side projects;
• You speak and write Dutch and English fluently;
• Experience with working with many different stakeholders, is a plus;

People we love to see us join: 

• Have a strong drive and want to have an impact on healthcare;
• You are a generalist with a broad skill set;
• You are a strong planner and have strong communication skills;
• You are a true team player, at ease to work with many different internal and external stakeholders, incl medical doctors, and building trusting relationships is your second nature;
• Take responsibility / lead in projects and act as the ‘go to’ person;
• Feel at ease in an informal and professional setting where you get a lot of freedom and responsibility;  
• Result-driven, with a structured way of working and pragmatic flexible mentality.

Healthcare today is more tailored and more effective than ever before. However, with these improvements, come greater costs and complexity. The burden of healthcare spending weighs heavily on economies, while the sheer number of options physicians and patients can choose from leads to uncertainty and unacceptable variations in clinical outcomes.

At LOGEX, we have one superpower: data analysis. We choose to use this superpower to help address today’s healthcare issues by turning data into better healthcare.

Besides a purpose-driven workplace, we offer you:

• An excellent compensation package (salary, holiday allowance, pension, 25 holidays, internet- and phone allowance)
• Flexible working hours and a hybrid way of working
• Access to the LOGEX academy including (technical training, language classes, personal development & management development programs, facilitated internally and externally)
• A diverse and inclusive environment with inspiring professionals committed to turning data into better healthcare

You can apply via the button below and upload your CV. For more information, or in case you have any questions, you can contact Quincy Burke via quincy.burke@logex.com or 0629042037. (Phone & WhatsApp).

Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.

At LOGEX, we support healthcare stakeholders with advanced analytical software, and turn data into better healthcare. With our insights, we make healthcare more affordable and better, and we improve the patient’s and clinicians’ experience.
To make confident healthcare decisions, hospitals and doctors need insights they can rely on, based on data that are reliable and secure. Which means that at LOGEX, trust and privacy are at the heart of everything we do.

Your responsibilities include:

• Collect and analyze data related to Customer Office metrics, such as customer satisfaction, churn rates, utilization etc.
• Use data modeling and visualization skills to create models, charts and graphs to effectively communicate complex data sets to business stakeholders
• Create dashboards and presentations to communicate results of key KPI’s to measure business performance
• Document existing operational processes, creating detailed process maps and workflows and updating them as processes evolve
• Support the Operations Team as required on a day to day basis

You will become a member of the Customer Office Operations team. This team creates and maintains the operational heartbeat of the Customer Office, by rolling out operational dashboards, tools and processes across the Customer Office. The team takes a role in leading and planning the organizations strategic direction, and drives accountability across the organization for the execution of the strategic program components. Tracking and monitoring progress and providing visibility across all levels of the organization are key.

We trust that the following skills and qualifications will contribute to your success in this position:

• A master’s degree with an operational or quantitative background
• Fluent English speaking and writing
• 2-4 years of relevant working experience
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights
• Strong communication and interpersonal skills, with ability to present complex data findings in a clear and concise manner
• Detail-oriented with a focus on data accuracy and integrity
• Strong organizational and time management skills, with the ability to work on multiple projects and priorities simultaneously
• Continuous learning mindset to stay updated with industry trends and emerging analytics techniques
• Ability to adapt to changing business needs and priorities

Healthcare today is more tailored and more effective than ever before. However, with these improvements, come greater costs and complexity. The burden of healthcare spending weighs heavily on economies, while the sheer number of options physicians and patients can choose from leads to uncertainty and unacceptable variations in clinical outcomes.

Besides a purpose-driven workplace, we offer you:

• An excellent remuneration package (base pay, holiday allowance, pension, NS Business card, internet- and phone allowance)
• 25 holidays (on a full-time basis) to recharge your batteries, with the possibility to buy extra holidays
• An informal and international work environment with driven colleagues
• Hybrid way of working
• Laptop and home office supplies to create a comfortable and healthy work environment
• Personal and professional development via our LOGEX Academy
• Access to our mental well-being partner; OpenUp
• After-work drinks and many more events will be hosted

You can apply via the button below and upload your CV. For more information, or in case you have any questions, you can contact Rabih Kattouaa via rabih.kattouaa@logex.com and +31 6 84040844 (Phone and WhatsApp).

Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.

At LOGEX, we support healthcare stakeholders with advanced analytical software, and turn data into better healthcare. With our insights, we make healthcare more affordable and better, and we improve the patient’s and clinicians’ experience.
To make confident healthcare decisions, hospitals and doctors need insights they can rely on, based on data that are reliable and secure. Which means that at LOGEX, trust and privacy are at the heart of everything we do.

As a data operations engineer, you ensure the correct data in these analyses.
Your responsibilities include:

• Drawing and establishing data definitions through coordination with stakeholders both internally, with colleagues from all countries where LOGEX is active, and externally, with hospitals or other data suppliers.
• Setting up, coordinating, and executing processing and validation for new data sources.
• Identifying issues in existing data pipelines and implementing improvements together with the Data product & development teams
• Supporting customers with data deliveries
• Independently validating and analyzing the data with the aim of guaranteeing data quality standards
• Implement the validated data and prepare it for products and analyses.
• You are the go-to person for analysts with all their questions about data. You are a knowledge bearer about the data within our team. You know all the ins and outs, know exactly what the different fields entail and what the limitations are.

The potential for improving healthcare quality is great given the wide variations that exist among medications, providers in treatment decisions, healthcare costs, and patient outcomes. You will be part of the Real World Data team focusing on creating insights for providers of their own health outcomes and costs related to medication and treatments, and helping pharma companies to provide Real World Evidence if and where their medicine can best add value. Within the Real World Data team you’ll be part of the Data Operations Team who is responsible for getting high quality data. It is a highly motivated, results-oriented, and analytically strong team with a drive to improve healthcare. Many specific areas of expertise are represented within the team. This ensures both a deep and broad knowledge base within the team, allowing you to focus, maintain the challenge, but also learn from and support each other. We work with the semi-agile team in sprints with room for ad-hoc work.

We trust that the following skills and qualifications will contribute to your success in this position:

• Bachelor/MSc. diploma with a quantitative, science, research or (medical) technical background
• You have at least 2 years relevant working experience, working with data
• You have experience with coding in at least 1 coding language (Python, SQL)
• You speak English fluently; Dutch is definitely a plus.

Features we appreciate:

• You feel comfortable in an informal but professional environment where you have a lot of freedom and responsibility.
• You are enthusiastic about advanced data analysis and solving ‘big data’ problems in healthcare
• You learn quickly and are driven to continue developing
• You are a real ‘number cruncher’ with excellent analytical skills and an eye for the completeness and quality of data.
• You are a “team player”, and feel comfortable working with internal and external stakeholders
• You are results-oriented, with a structured way of working and a pragmatic mentality

We believe that eagerness to learn is more important than meeting all requirements. So even if you don’t think you meet 100% of the criteria, we still invite you to apply. We look forward to your application.

Healthcare today is more tailored and more effective than ever before. However, with these improvements, come greater costs and complexity. The burden of healthcare spending weighs heavily on economies, while the sheer number of options physicians and patients can choose from leads to uncertainty and unacceptable variations in clinical outcomes.

Besides a purpose-driven workplace, we offer you:

• An excellent remuneration package (base pay, holiday allowance, pension, NS Business card, internet- and phone allowance)
• 25 holidays (on a full-time basis) to recharge your batteries, with the possibility to buy extra holidays
• An informal and international work environment with driven colleagues
• Hybrid way of working
• Laptop and home office supplies to create a comfortable and healthy work environment
• Personal and professional development via our LOGEX Academy
• Access to our mental well-being partner; OpenUp
• After-work drinks and many more events will be hosted

You can apply via the button below and upload your CV. For more information, or in case you have any questions, you can contact Rabih Kattouaa via rabih.kattouaa@logex.com and +31 6 84040844 (Phone and WhatsApp).

Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.